Delivery Information
Shipping
We offer services from two carriers, Royal Mail & Parcelforce
Royal Mail is used for orders upto a value of £50, or a size of 45cm x 35cm x 16cm
Parceforce is used for orders over this value and/or size
UK Shipping options when sent by Royal Mail are calculated according to the size and value of the order, options at checkout range from £2.50 to £4.95, and will include 2nd & 1st Class, and standard or recorded options where applicable.
UK Shipping options by Parcelforce are shown below, and will be calculated according to Postcode
UK Mainland Carriage Costs (excludes Scottish Highlands & Islands, Northern Ireland, Isle of Man, Isle of Wight & Isles of Scilly)
Orders under £175.00 - £6.99
Orders over £175.00 – Free of Charge
Isle of Wight (postcodes PO30-41)
Orders under £175.00 - £11.00
Orders over £175.00 - £6.00
Isle of Man (postcodes IM)
Orders under £175.00 - £18.00
Orders over £175.00 - £11.00
Scilly Isles (postcodes TR21-25)
Orders under £175.00 - £18.00
Orders over £175.00 - £11.00
Highlands and Islands 3 day service (postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50)
Orders under £175.00 - £12.99
Orders over £175.00 - £7.50
Northern Ireland 3 day service (postcodes BT)
Orders under £175.00 - £18.00
Orders over £175.00 - £14.00
Oversize Parcels
These are parcels which are more than 1.5m in length, or total more than 3 metres in length and girth (height + width x 2)
Example: A parcel 125cm x 50cm x 50cm (Girth 200cm) would be a total of 3.25m which makes it oversize.
Oversize Parcel 48 hour service
Orders under £175.00 - £22.00
Orders over £175.00 - £15.00
European Shipping
European Postal rates are calculated at cost and will be shown at checkout.
Approximate European courier costs:-
From 1.5 kilos to 25 kilos parcels
Channel Islands - £10.50
Irish Republic - £14.99
Belgium, Luxembourg, Netherlands, France, Germany, Monaco - £16.50
Denmark - £18.50
Italy - £21.50
Spain, - £22.00
Corsica - £23.00
Portugal - £23.50
Greece - £24.00
Slovakia, Lithuania, Finland, San Marino, Slovenia - £28.00
Austria, Switzerland - £28.00
Hungary - £29.00
Norway, Sweden - £31.00
Gibraltar, Canary Islands, Bulgaria - £33.00
Czech Republic, Poland - £33.00
Malta - £49.50
Estonia, Romania, Turkey, Latvia - £58.00
The above prices will have either £4.00 or £8.00 added according to the increased insurance required for higher value shipments.
Oversize Parcels have a £40 addition to the above prices
All Countries not listed above:
We do not have a fixed price for countries other than those listed above, as parcels have to be weighed and measured for a price to be calculated. When placing your order, instead of completing checkout, your basket will be saved and submitted to us for a postage quote, which will then be updated in your online shopping basket. You will then be able to login to your account and complete checkout.
Despatch
All orders are carefully packed in our separate Mail Order dispatch department but in the rare event if you have reason to believe that damage may have occurred in transit, we must be notified as soon as practicable after the damage is discovered. If telephoning ask for despatch, this will expedite any enquiry re your order. If the damage is obvious on receipt of the package please mark the carriers docket as damaged and try to retain the packing material as on occasion the carriers will wish to see this.
